Privacy

Manager and its contact information

Controller of personal data processing: SIA MANUM unified registration no. LV40203414494, address: Gaismas iela 22-26 , Daugavpils, LV-5414 , Latvia , tel. +371 267 59 597.

Payment processing is provided by the payment platform makecommerce.lv , therefore our company transfers the personal data necessary for payment execution to the platform owner Maksekeskus AS.

SIA MANUM contact information on personal data processing in related matters: info@manilux.lv

In cases where SIA MANUM processes your personal data, you have the right to ask questions related to the processing of your personal data by sending a request to the specified contact information.

Upon receiving the services offered on the website of SIA MANUM, your data is processed according to the goals set below and stored until one of the specified criteria is met. SIA MANUM undertakes to process only such personal data as are necessary for the fulfillment of contractual obligations, commercial activities, the requirements of regulatory acts and, in certain cases, the provision of legitimate interests. You will also be asked to provide express and unequivocal affirmative consent to the collection, processing and sharing of your user information using cookies and similar technologies. See cookie policy. The website is owned and managed by SIA MANUM.

Purposes of personal data processing

When processing personal data, SIA MANUM complies with the current laws and regulations of the Republic of Latvia, Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons applies to the processing of personal data and the free movement of such data and which repeals Directive 95/46/EC (General data protection regulation), as well as other regulatory acts in the field of privacy and personal data processing.

This data protection policy explains how SIA MANUM processes the data of a natural person and how it ensures the procedure for the implementation of the data subject's rights in matters related to the protection of personal data. The data protection policy of SIA MANUM applies to all types of personal data processing carried out by SIA MANUM.

SIA MANUM processes personal data received directly from the data subject (ie the person who submitted the personal data) or indirectly (with corporate clients). Indirectly received personal data is processed only if SIA MANUM needs to process personal data in order to provide a service within the framework of contractual obligations, for example, contacting a corporate client, etc.

SIA M ANUM purposes of personal data processing:

  • For the provision of services within the framework of contractual obligations (including the creation of an account on the Manilux.lv website for the purchase of a purchase, which ensures the sending of an invoice, communication, delivery of goods, etc. processing of data necessary for the purchase of goods);
  • For the processing of information submitted by the data subject in order to sign up for Taleya.lv e-mails and news (You can opt out of receiving such news at any time by using the automatic opt-out option offered in the e-mail, by changing the settings in your profile, by deleting saved cookies by calling our information phone or sending a request to stop communication to the e-mail info@manilux.lv)
  • For processing information about your questions, filling out the contact section of our website, contacting our staff directly by phone or electronically, SIA M ANUM processes your voluntarily provided personal data – name, surname, phone number and e-mail address, as well as other information provided. Your personal data will only be used to contact you and respond to your questions, comments or suggestions.
  • For transaction data processing in accordance with the Law "On Accounting";
  • To ensure the security of information, information systems and the company;
  • For personnel selection and management;
  • To improve the quality of customer service;
  • For the provision of information to state administrative authorities and subjects of operational activity in the cases and to the extent specified in external regulatory acts.
SIA MANUM may be the controller in various data processing activities. In order to ensure the right of data subjects to privacy, SIA MANUM adheres to the principles of confidentiality and strictly limits the disclosure of personal data. Only persons authorized by SIA MANUM are entitled to change and process personal data.

Reminder of an incomplete purchase

We inform you that we will send a technical support e-mail within 72 hours from the moment when you have not finished completing the purchase in our online store. This is necessary to make sure that you were not affected by technical problems at the time of purchase and to cancel the reservation of the product.

Personal data storage period

SIA MANUM stores and processes personal data as long as at least one of the following criteria is met:

  • until the full fulfillment of contractual obligations (including negotiations in which a verbal contract is concluded and/or a service application is made);
  • until cancellation of consent, but no longer than 1 year from the moment of receipt of consent;
  • until the term of data storage and processing set in external regulatory acts or until the term in which the data subject can realize his legitimate interests and rights (for example, submit objections and/or file a lawsuit);
  • as long as there is a legal obligation to store data (for example, in accordance with the Law "On Accounting", the Labor Law, the Law on the Protection of Consumer Rights, etc.);
  • as long as the data subject's consent to the relevant personal data processing is valid, if there is no other legal basis for data processing.
  • After none of the conditions specified in this paragraph exist, the personal data of the data subject is deleted.

Legal basis for personal data processing

  • For the fulfillment of contractual obligations;
  • In accordance with the consent of the data subject;
  • For the fulfillment of the obligations specified in the normative acts.
Transfer of personal data

In order to fulfill our obligations to you, we can transfer your personal data to cooperation partners, data processors who carry out the necessary data processing to ensure the fulfillment of contractual obligations (including courier services, IT infrastructure developer/maintainer, etc.) These companies, in accordance with the law and our cooperation agreement, your personal data is required to be protected and processed only in accordance with the purposes specified by us.

Personal data is not sent to third countries (that is, countries outside the European Union and the European Economic Area).

Children

SIA MANUM does not provide services to minors. In the event that SIA MANUM finds that it has acquired and processed the data of minors, relevant actions will be taken to delete such personal data.

Data subject rights

The rights of the data subject apply to every natural person whose personal data is processed by SIA MANUM and it is applicable to the processing of personal data regardless of the form in which you or any other natural person has provided personal data: on the Manilux.lv website, in the provided information systems, in paper form or by telephone. The data subject has the following rights:
  • contact us in cases where you have questions about the administration of your data by writing to info@manilux.lv.
  • the right to access this data. If we process your data, we are obliged to provide free information about the processing of your data. Before providing personal data, it is our duty to verify your identity, thus ensuring that information about your data is not passed on to third parties.
  • If the information stored SIA M ANUM is incomplete or incorrect, you have the right to request the correction of any inconsistencies in your personal data.
  • the right to object SIA M ANUM the processing of personal data carried out, if there is no longer any obligation to store them;
  • the right to request the deletion of your data if SIA M ANUM they continue to be stored after the expiration of the storage period, as well as in certain situations to limit data processing and/or to obtain electronic format copies of information that is SIA M ANUM available.
You can request the fulfillment of these rights by contacting SIA MANUM - by writing to info@manilux.lv, and we will fulfill the corrections specified in the request, as far as it complies with the applicable regulatory enactments and professional standards.

Changes in policy

SIA MANUM may revise this data protection notice at any time to include the latest privacy terms. We will notify you of any impactful changes to the processing of personal data described in this data protection notice through the appropriate communication channel.

Policy and its validity

SIA MANUM works to protect the privacy of your personal information. If you have questions or comments about the administration of your personally identifiable information, please contact us by email at info@manilux.lv.

This contact information may also be used to communicate any questions you may have regarding compliance with our data protection notice.

The answer will be given within one month from the moment of receiving the e-mail. If your question is complex or we receive a lot of questions, we will inform you that it takes more than one month to resolve the question, and we will resolve it no later than three months after the question was first submitted.

At the same time, you reserve the right to submit a complaint to the regulator in Latvia, which is responsible for the protection of personal data, the Data State Inspectorate (http://www.dvi.gov.lv).

Safety

SIA MANUM protects the data subject's data using modern technological capabilities, taking into account the existing privacy risks and the reasonably available organizational, financial and technical resources of SIA MANUM, such as data encryption, firewall, intrusion protection and other protective measures.

In the event of a personal data security incident, if it will cause a possible risk to the rights and freedoms of the data subject, SIA MANUM will notify the relevant data subject, if possible, or the information will be made public on the website of SIA MANUM or in another possible way.